Privacy Policy

Privacy Policy

At SpotSense, we are committed to ensuring that your data remains your own. We only collect medical and personal data that is absolutely necessary to provide our services, and we uphold the highest standards of data privacy and security. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

1.1 Personal Information

We may collect information that identifies you as an individual, such as:

• Full name

• Email address

• Phone number

• Billing information (e.g., credit card details)

1.2 Medical Information

To provide our medical devices and diagnostic services, we only collect the data required for these purposes, such as:

• Device usage data

• Test results essential for diagnostics (only if explicitly consented to by you)

1.3 Usage Data

To enhance our services, we may collect non-medical usage data, including:

• IP address

• Browser type

• Device information

• Pages visited and actions taken within the app or website

2. How We Use Your Information

SpotSense uses the collected information to:

• Provide, maintain, and improve the service

• Process payments for subscriptions and services

• Send you important notifications about your account or services

• Analyze usage patterns to optimize performance and features

3. Sharing Your Information

We do not sell, rent, or share your personal or medical information with third parties, except in the following circumstances:

3.1 Legal Compliance

We may disclose your information to governmental authorities or other entities if required by law.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We take your data security seriously and implement stringent measures to protect your personal and medical information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols.

• Access Controls: Only authorized personnel have access to your personal information, and they are bound by strict confidentiality agreements.

• Secure Authentication: We use secure authentication methods, such as two-factor authentication (2FA), to protect your account.

Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal and medical information only for as long as necessary to provide our services or as required by law. Once your account is deactivated, we delete your data unless retention is required to meet legal obligations.

6. Your Data Rights

You have the following rights concerning your personal and medical information:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information, subject to legal or regulatory obligations.

• Data Portability: Request a copy of your data in a structured, machine-readable format.

• Objection: Object to certain processing activities, such as receiving marketing emails.

To exercise these rights, please contact us at amrita@spotsense.in.

7. Cookies and Tracking Technologies

We use minimal tracking technologies to enhance your experience:

• Essential Cookies: Necessary for the website to function correctly.

• Performance Cookies: Help us analyze usage to improve performance.

We do not use marketing cookies or engage in targeted advertising.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.

9. Children's Privacy

SpotSense is not intended for individuals under 18 years of age. We do not knowingly collect personal or medical information from children. If we discover that we have collected such data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via email or in-app notifications. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: amrita@spotsense.in

By using SpotSense services, you consent to the terms of this Privacy Policy.